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Thursday, 06 June 2013 13:27

Totaljobs Group call on Amazon

Totaljobs Group, founded in 1999, is one of the largest online job board businesses in the United Kingdom. The company’s flagship website, Totaljobs.com, provides job search information for generalized employment searches. In addition, Totaljobs Group has six websites that target job searches in specific industries, such as technology, retail, and hospitality. Together, the websites list more than 200,000 jobs and attract more than 7 million jobseekers per month.

Founded in 1927, AS Roma is one of Italian football’s most successful ever clubs. It has spent more than sixty successive seasons competing in Serie A, Italy’s top domestic league, winning the tile three times, most recently in 2000-01, and the Italian Cup on nine occasions.

Monday, 10 June 2013 10:23

Trinity Mirror

Trinity Mirror is one of the UK’s largest newspaper and magazine publishers. Their portfolio includes 5 national newspapers, over 130 regional newspapers and over 500 digital products including Mirror.co.uk. The business required a hosting environment that would allow the company to be more agile as well as providing greater data centre resilience.

In 2012 Rob Dixon, owner and founder of UK-based franchise Joineryworkshop.com, switched himself and his franchisees on to the Xero online accounts package.

The European Central Bank (ECB) needed to create a brand new market for Asset Based Securities (ABD) that was fast, efficient and secure. They turned to NTT Europe and partner Sapient who delivered an award winning solution the European DataWarehouse.

The challenge for European DataWarehouse

Following the economic crisis in 2008, the European Central Bank (ECB) took steps to improve transparency and restore trust in the European ABS market which resulted in the creation of the European DataWarehouse (ED). ED was created in order to provide a central point for organisations to lodge ABS data in an open environment with significantly increased data quality, standardisation and transparency.

This service is accessible by all ABS market participants, including loan originators, servicers, trustees, rating agencies and investors for which loan-level information is available in a central data repository. By standardising the way in which this data is collected, validated and stored, it allows investors, traders, risk managers and others to access timely and reliable performance information.

The European DataWarehouse provides valuable data services to its customers via fully integrated software built by Sapient Global Markets. To address the complex functional requirements as well as the strict corporate governance rules, and with the service being used by financial institutions, the ED software needed to be hosted on a central, secure and resilient platform to give data providers and data users efficient, safe and real-time access to the required data.

Operating on the private cloud of NTT Communications in Europe (NTT Europe), this Infrastructure as a Service (IaaS) was chosen to ensure total integrity and security of the data it contained. NTT Europe’s cloud services support high-availability and secure data processing to enable real-time credit scoring, linked directly to banks via a web interface.

A cloud with big clout

With the opportunity to design and build an infrastructure from the ground up and not having the worry of integrating with or migrating legacy IT systems, NTT Europe and Sapient Global Markets designed a sophisticated cloud platform to address ED’s business challenges. Even for a relatively small organisation like ED, the combination of the latest technology, from IaaS to the bespoke software application designed for ED, provides a large-scale IT platform while maintaining cost-efficiency.

ED has high visibility with the major institutions in the ABS market, so it’s essential to provide a professional and highly reliable service in a secure environment. Cloud provides the power to help an organisation get to the forefront of its market and, in ED’s case, the power to help impact the financial services market; high data availability and total application stability are non-negotiable and critical to ED’s success.

So how does a new business in the financial services market become respected as a credible provider of ABS level data? ED chose business and IT partners that could not only bring the necessary experience and expertise, but also the insight and understanding of what ECB and ED were setting out to achieve: a brand-new approach to standardization, quality and availability of financial instruments performance data.

New opportunities for financial services

Cloud enablement means agility, data sovereignty, cost efficiency, reliability and availability. And with experienced IT partners and leading technology solutions, cloud computing technology, in the right hands, provides a stable and uninterrupted service that can be adapted as the business evolves.

With operational costs under control, ED has been able to place considerable focus on innovation. For instance, when the number of customers and ABS Deals increases, NTT Europe’s private cloud can scale to accommodate this extra traffic. Plus, from an operational perspective, performance monitoring and capacity planning can be fully integrated using the modern cloud infrastructure and is an integral part of the further developments roadmap of this NTT Europe cloud service solution.

In addition, Sapient Global Markets has enabled ED to include a variety of services, such as complex data mapping and enrichment – the conversion of data between formats which is required by different regulators such as the ECB and Bank of England – and the streamlining of two-way communication between regulators and data users through custom-built connectivity channels. Both, NTT Europe and Sapient Global Markets, were jointly responsible for developing the functional and infrastructure requirements for the hosted service, where management of complex IT architectures through server virtualisation was a big driver to simplify the management on the client side.

The entire solution is underpinned by NetApps' primary storage, disk based back-up recovery and cross-site resilience, which provides secure and isolated workloads in a unified computing environment. And, to maintain high availability of the ABS market data, ED is hosted across two data centres – Frankfurt, where ED is headquartered, and London. Maintaining industry compliance, particularly where security and data sovereignty is concerned, is a big issue for the finance sector. By having two data centres, ED can ensure that even during a disaster, data is always secure and customer service continues without interruption.

Operating on a private dedicated cloud service, data hosting is located in Europe to ensure data sovereignty to European DataWarehouse and its customers. Information Security Management is under-pinned by NTT Europe’s ISO27001 certifications, which are independently audited for the delivery and support of managed network services and cloud solutions used by European DataWarehouse.  NTT Europe’s cloud services support high-availability and secure data processing via an encrypted web interface.

Stefan Brandmeier, COO, European DataWarehouse comments: “To meet our exceptionally high requirements for security, quality, availability and sustainability we must fully leverage the power of modern IT infrastructure.

NTT has a proven track-record and proven experience in employing bespoke technology within global markets. Also NTT has well understood the organisational and leadership challenges that need to be mastered to be able to provide an effectively managed IT service.”

Through minimum capital investment, ED provides the sector with a cost-efficient service through process, automation, virtualisation and agility, all while providing an enriched experience for the end-user. The financial markets in Europe will benefit from the resilient service ED offers, thanks to the power of the cloud.

Bob Welton, Regional Director of Northern Europe, NTT Comms said: “For financial organisations like European DataWarehouse – security, control and compliance are core business principles that need to be a priority for any prospective cloud provider. We identified that European DataWarehouse needed a cloud platform that was able to adhere to these core business principles but still be a cost effective, reliable and scalable service. For a business to move to the cloud, they will need a bespoke solution that is tailored to its business engine. Our expertise lies in developing bespoke cloud solutions and understanding how it can address an organisation’ key business and IT challenges.”

Read how CentraStage delivered SaaS monitoring and management to INPS, a leading player in the UK Health Sector, delivering a 50% reduction in costs, vastly improved deployment rates and significant reductions on multiple software installations.

Health care business INPS develops, deploys and supports Vision, a flexible suite of clinical software solutions. Their software is used extensively across the UK healthcare sector and provides ICT support to over 2300 GP surgeries, Clinical Commissioning Groups and health boards across England, Wales, Scotland and Northern Ireland.

Before deploying CentraStage, INPS had no centralised visibility and management of the IT estate running Vision, meaning support for customers and users was reactive, with problems only being addressed after they arose.

INPS chose CentraStage's cloud-based IT management service to help them provide the best service possible to their clients; not only by helping their teams to monitor and manage vast numbers of hugely sensitive IT environments; but also by providing INPS with a truly scalable, remotely manageable and proactive service.

CentraStage ensure all remote systems are up to date, secure and patched

With CentraStage INPS can ensure all of their remote systems are up to date, secure and patched, meaning patient information is readily available and doctors can quickly and easily pull up medical records remotely. This in turn improves the ability of Vision users throughout the UK health sector to focus on providing high-level care to their patients.

Phil Stickland explains: "CentraStage eliminates the need in many cases for our customers to get involved in technical issues through its simple identification, reporting and automatic ticketing system alongside its seamless integration with the INPS service management system. This obviously benefits our customers enormously, saving them time and allowing them to focus more of their time on their own jobs."

"CentraStage has and will continue to be key to enhancing the availability, stability and performance of our service. The reliance of real-time interoperability of services is critical and CentraStage plays a vital role in maintaining this through, for example, the monitoring and management of background messaging services. If a critical service were to fail, CentraStage will attempt to resolve the issue automatically and alert our support teams."

CentraStage deploys updates and patches effectively to large numbers of customer

A key benefit of CentraStage is its ability to deploy application updates and patches very effectively to large numbers of customer systems. INPS has been using CentraStage for managing software releases to its data centre hosted managed services for the last 6 months with great success, resulting in a 50% reduction in costs and vastly improved deployment rates.

CentraStage is now being used in a pilot project in a large number of LAN-hosted practices with a view to rolling it out nationally. Initial results and feedback have been very positive and the move will ensure INPS is well prepared for the future, given that the number and frequency of new software releases is predicted to grow significantly.

Phil Stickland adds: "Our engineers have just completed a complex installation of messaging components to over 600 servers. Using CentraStage to automate that installation through its built-in scripting facility means we have been able to make a 90% resource saving on the project, compared to individual manual installation.

"Auditing, version control and configuration are key areas for INPS. Service interoperability and the provision of greater numbers of services hosted concurrently makes the management of version control and systems configuration more vital than ever before. It is critical that INPS is able to achieve this, not just on its own managed services, but on all implementations, including our customer infrastructure. This will mean we can plan national releases in the knowledge that all the necessary prerequisites and dependencies have been accounted for."

CentraStage can easily be scaled

Unlike an on-site or on premise hardware infrastructure, CentraStage can easily be scaled to enable INPS to manage ever-growing infrastructures. By adopting CentraStage's platform, INPS is able to reduce local infrastructure management; they can also cut out the cost of new software and updates to existing software programs and the required on-site IT personnel.

Christian Nagele, CentraStage CEO, explains: "CentraStage is designed and built for exactly the scenario INPS find themselves in. We can keep the cogs turning and let INPS do what they do best by supporting a large and distributed IT environment, where the better known enterprise IT management platforms do not fit both commercially and technically."

Phil Stickland concludes: "The NHS has rigorous and stringent security and information governance regulations in place, and rightly so. The CentraStage project with has demonstrated how innovative cloud-based technology can deliver game-changing results even in such a highly-regulated, compliance-driven and security conscious industry. We continue to focus on delivering industry-leading hosted clinical systems, with our r service management systems now underpinned by CentraStage."

Learn how CentraStage’s low cost cloud-based remote monitoring and management (RMM) service was able to help London Grid for Learning (LGfL) Trust to manage over 100,000 devices in over 1700 schools in London

Irish-based utility meter management company, Temetra, had developed a wireless meter reading system, however due to the volume of critical data created by readings they were unable to get the most out of their system, without conceding significant data management and analysis costs on proprietary big data solutions. The answer was to look at open source big data cloud solutions, and after reviewing a range of solutions including Cassandra and Hadoop, Temetra chose Basho’s open source distributed database, Riak.

NHS England has swapped Microsoft’s SharePoint Online for Cloud2’s Hadron 8020 implementation as their business content, collaboration and communication solution for its 6,500 employees.

NHS England (formerly known as the NHS Commissioning Board) is the new body which leads the NHS in England and comprises around 6,500 staff in sites around England, with many of these working remotely or while mobile. While the organisation recognised the considerable value in being able to access files and systems remotely and had stated to implement Microsoft SharePoint Online, they soon recognised that they were not going to solve their problems quickly enough using the default out of the box version provided by Microsoft.

So NHS England began a tender process to have a fully functional intranet implemented. East Yorkshire based Cloud2 successfully bid for and won the contract via a tendering process on the government’s G-Cloud framework with their Hadron 8020 version of SharePoint who’s USP is a setup that’s 80% pre-configuration and 20% adaption and allows businesses to be up and running in weeks rather than months.  Cloud2 director, Simon Hudson, said: “We feel we won the contract because of our ability to very rapidly deliver our Hadron 8020 enterprise intranet onto SharePoint Online and delivering an enterprise intranet site including social media elements, shared working space and more.

Cloud2 Hadron 8020 delivers SharePoint online in less than six weeks 

The new project will require Cloud2 to deliver a solution that can be set up in less than six weeks, combined with rapid analysis and migration of content from other repositories including the existing sites. Although currently using Microsoft Lync and Office 2010, staff expressed a desire to benefit from the use of other parts of Office 365, with a view to adopting SkyDrive Pro and Office web apps in later phases of the project.

Digital communications lead, Beth Johnson, said: “Office 365 will allow employees to collaborate and achieve their work tasks regardless of the platform, product or device. We will be able to benefit from the much more advanced technology platform that SharePoint Online and Office 365 offers, which will no doubt lead us to future improvements in content management and collaboration.”

Working with the NHS England Brand and Values teams, Cloud2 will provide a clean modern user interface using Hadron 8020 design elements. User journey and ease of use are crucial, particularly as the system will be accessed by external individuals without access to training, so the system will be extremely intuitive as well as appealing.

CentraStage’s cloud-based remote monitoring and management (RMM tool) enables Rx Systems to deliver their primary care software and service to ICT devices in 45% of UK pharmacies

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