The integrated and easy-to-use ERP platform, which replaces a legacy SAP system, will be delivered via UNIT4 Cloud to underpin services in finance, human resources, procurement, and payroll at the council. The project scope also includes the provision of a finance and procurement platform for over 50 council maintained schools.
“With continued reductions in Government grants, pressures associated with demand increases, austerity measures and staff cuts being imposed on local authorities, we need an agile back office platform that will enable us to provide best-in-class services with fewer staff,” said Tony Parkinson who is Executive Director of Commercial and Corporate Services at Middlesbrough Council. “Our new operating model requires new systems that enable self-service to become the norm. The cloud-based UNIT4 Agresso solution is fit for purpose, it will provide good practice processes out-of-the box which will facilitate the transformation, and, as we encounter change, it also has the flexibility to support adjustments in business strategy.”
As Middlesbrough Council faces unprecedented and ongoing business change, the flexibility of UNIT4 Agresso was particularly important to the council.“Change is relentless, just to adapt internally we go through re-organisations as often as once every three or four months,” said Karen Whitmore, Director for Organisation & Governance for Middlesbrough Council. “UNIT4 Agresso Modeller will provide us with a simple tool to view, model and re-organise our business structure so that we can understand what is best for us and be much more proactive.”
To enable greater autonomy for managers, self-service will be utilised to provide managers with the information and analytics they require across any internet-connected device. This will help inform better decision making and significantly reduce the time spent on administration; instead resources will be diverted to frontline services.
“We are delighted to be working with Middlesbrough, another large council that sees the benefit of a more flexible technology solution,” commented Anwen Robinson, Managing Director for the UK & Ireland at UNIT4. “The council is clearly forward-thinking and the deployment of UNIT4 Cloud Services gives the council and the schools better value for money. The subscription license model means that the council will only be paying for the solution modules they use and support costs will be dramatically reduced. Having a mobile-ready application will also provide managers and front-line workers with the tools they need instantly, no matter where they might be.”
UNIT4 is already the leading provider of ERP to local government in the UK and it has a particularly large footprint in Teeside with four of the five councils now using UNIT4 Agresso.