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Friday, 12 December 2014 11:39

Smart421 wins rail industry smart ticketing contract

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Smart421 wins contract to deliver shared-service integration for new South East Flexible Ticketing ITSO-based smart ticketing system

UK IT Services firm Smart421 has won the contract to help deliver the next generation smart ticketing system for the Rail industry. The contract for a Transaction Management System (TMS) for South East Flexible Ticketing (SEFT) was awarded to Smart421 by the Rail Settlement Plan Limited, the commercial arm of the Association of Train Operating Companies (ATOC) and comes after a rigorous competitive tender process.

For the non-train spotters out there, ITSO is the nationally agreed UK open specification for transport tickets on smart media, to include plastic smart cards and mobile devices – although the initial contract is for smart cards only - that support Near Field Communications (NFC). And the SEFT programme will deliver ITSO smart ticketing to the rail network in South East England, surrounding London.

Smart421 will design, develop, deliver and support the Transaction Management System (TMS) over the next four years. The TMS will be used by the train operating companies (TOCs) who are participants in the SEFT scheme central back office. The TMS has many of the same performance, security, scalability, availability, resilience and integration attributes required for the Live Sales Management (LSM) solution, which was delivered by Smart421 earlier this year.

TMS will use a modern open-source Java based software platform, customised and integrated by Smart421 Consultants and will be hosted in a cloud-based environment in Amazon Web Services (AWS) to fulfil the key scalability / high availability requirements.

Neil Miles, managing director at Smart421, said, “The SEFT contract reinforces Smart421’s leading position and role in digital transformation in the Rail sector; Smart421 delivered the Live Sales Management system for Rail Settlement Plan as well as a separate Service Integration and Management (SIAM) project for National Rail Enquiries. We are delighted to be involved in SEFT which will contribute directly to improvements that both the Government and rail passengers want to see.”

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