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CCI

Business continuity service provider Phoenix has won the highly acclaimed Cloud Services Provider of the Year at the CIR Business Continuity Awards at the Hilton Park Lane Hotel in London on Thursday night.

The award for best Cloud Services Provider recognises the company’s wide range of leading edge Cloud products, including Cloud Backup, CloudSure UK and the Shadow Planner Cloud based BC software. Over the past year, Phoenix has not only enhanced its Cloud Backup and Recovery Services but also launched CloudSure UK, a new Platform as a Service, providing a secure, virtualised environment delivering IT resources. The submission for this award also included Phoenix’s Shadow-Planner software, which helps organisations build and maintain BC plans, Business Impact Analyses (BIAs), crisis management and emergency notification solutions with data stored in the Phoenix Cloud.

The CIR Business Continuity Awards recognise innovative business continuity, security, resilience and risk professionals. In addition to winning this category, Phoenix’s Karen Azzopardi came highly commended in the Business Continuity Consultant of the Year category, following Andrew Voules winning the category last year.

Commenting on the award, Mike Osborne, Managing Director of Business Continuity at Phoenix, said: “I am delighted that Phoenix has been recognised for all of our hard work and efforts in becoming a leader in innovative cloud software solutions for the BC industry and this award comes at a time when the adoption of Cloud services is quickening. Phoenix recognised the need to invest in resilient Cloud production and Cloud-based IT recovery services as growing enterprises needing secure UK-located Cloud computing services continues to rise. An award such as this from CIR is a great recognition of the quality of the services we provide.”

This is Phoenix’s third award in the past two weeks, having been awarded BT ICT Partner of the Year and Business Continuity Provider of the Year in the product category for its VDR platform at the Business Continuity Institute European Awards.

Business continuity provider Phoenix won 'Business Continuity Provider of the Year' at European BCI Awards 2014 for their Virtual Disaster Recovery (VDR) platform. 

Mike Osborne managing director of business continuity at Phoenix summarises, “In implementing the Virtual Disaster Recovery platform Phoenix has embraced the future of our industry with Business Continuity disciplines honed over our 25 years, embedded into the modern Cloud platform. The technology benefits of this innovation are impressive, but where it truly wins is in how the technology is applied to meet the needs of the business continuity professional.”

Karen Azzopardi from Phoenix, who herself was a finalist in the category of European Business Continuity Consultant of the Year, was at the awards ceremony to accept the award.

Phoenix was also highly commended in the category of Business Continuity Provider of the Year (Service) in recognition of its commitment to excellent service delivery levels and advancement of business continuity provision in the industry.

Responding to the commendation Mike Osborne commented, “Our technical services team has so much innovation in development that it would be easy to overlook the staff who are also needed to support the tech and deliver customer support.  However, we’re a service organisation first and foremost and our focus day in, day out is on maintaining our excellent service levels, exceeding customer expectations and delivering a service in which our customers trust. I am delighted that our people have also been recognised on the same night that our technology has won an award. It's the blend of the two that makes us industry leaders'.

Business Continuity and IT Managed Services provider Phoenix has been named BT’s ICT Partner of the Year for 2014, for their Managed Services division.

This highly prestigious accolade is in recognition of Phoenix’s work with BT Business Partner Sales, a channel-to-market targeting UK SMEs & Corporates where Phoenix has produced its best ever performance in ICT business, growing total ICT sales by 170%.

BT Business Partner Sales operate a sales referral model where partners such as Phoenix find new business. In its role, Phoenix resell BT’s connectivity as part of Phoenix’s WAN services, including its CloudSure UK platform, delivering significant levels of incremental contracts to BT each year.

CloudSure UK is Phoenix’s packages of secure, reliable hosting solutions, built using leading Cloud computing technology and allows customers to harness the benefits of enterprise-quality Cloud computing for less cost.

Commenting on winning the award, Tim Bodill, Sales Director of Managed Services at Phoenix, said:“I am delighted that Phoenix has been recognised for this award.  Our communications team, under Nick Panton’s guidance, has worked hard to drive growth and innovation in a competitive environment.  BT’s extensive network capability provides the ideal connectivity platform over which we can deliver the growing range of CloudSure UK services. This enables us to provide secure, agile and high performance business solutions which can flex as our customers continue to grow and ensure that Phoenix is an essential partner in delivering customers’ technology needs.  This accolade from BT reinforces the strong relationship we already enjoy and the commitment to deliver further growth over the coming year.”

Martin Clarke, BT General Manager, said "Phoenix's performance has been driven by new business acquired from our competitors and they have more than tripled the value of New Business versus last year. They have a great team of highly skilled people who work very closely with their Partner Manager, Dave Male, and ICT specialist, Ian Roberts. The whole team keeps up to date with the latest developments to ensure they give their customers the best possible service. This is a great stepping stone for Phoenix to continue this into the next year and achieve double digit growth."

In addition to winning this award, Phoenix was also nominated for two other awards, including Overall Partner of the Year, illustrating Phoenix’s strong reputation as a partner within BT.

US cloud business iland has expanded its UK operations with two new data centres in Manchester and London

Berkshire College of Agriculture (BCA) is a high-performing college with success rates significantly above the national benchmark. The College offers full-time, part-time and higher education studies, as well as apprenticeships.

Despite having a standard IT environment in position staff at BCA felt that performance was poor, high availability services were impossible and backups were problematic.  As a result of this the Director of IT at BCA looked to Phoenix to help them implement a fit-for-purpose high-availability and fully scalable infrastructure that could support the college for the next five years.

The solution which incorporated virtualisation, data storage, back-up and recovery was implemented by Phoenix, including HP Blade servers, HP 3PAR storage, VMware and Veeam technology.

The result was a high performance virtualised infrastructure fit for the 21st century which would be scalable to support future growth in data requirements, provide new efficiencies, increase storage availability and enable greater resiliency through assured backup, replication and recovery.

Following implementation the benefits were quickly realised by BCA including a huge increase in performance and availability, plus a reduction in the number of physical servers meant a smaller IT footprint which freed up space, while also lowering cooling requirements and so energy costs.

To view the full case study and find out exactly how Phoenix helped Berkshire College of Agriculture please click here.

Phoenix one of the first to achieve the ISO 22301 Business Continuity standard demonstrating its commitment to driving best practice across business continuity

UK IT recovery provider, Phoenix, has enhanced its Business Continuity Management System (BCMS) with news that it has become one of the first UK companies to achieve the new international business continuity standard ISO 22301.  

ISO 22301 is the latest international requirement standard for business continuity management, which specifies the setting up and managing of an effective BCMS for any organisation, regardless of type or size.

Lloyd’s Register Quality Assurance the leading independent provider of business assurance services carried out the certification audit. It has certified that Phoenix meets all the requirements of the standard, which applies to all of the Phoenix recovery centres across the UK, including the main administration office in Aston in the West Midlands.

Phoenix had already been certified against the earlier BS 25999 standard since 2010, and the realignment to the enhanced requirements of this new standard was a key next step.  As an immediate response to achieving the standard the BC management team have now implemented a new programme to develop the BCMS further, committing Phoenix to future significant exercises and company awareness campaigns.

Mike Osborne, managing director of Phoenix Business Continuity Unit commented: “Over 1600 organisations including some of the largest household names, rely on our services to keep their data securely backed up and ready to recover, provide user access to their corporate systems during a business interruption and a place ready for staff to work from if they can’t access their usual office.

Now we’re accredited, we’re eager to work with our customers to help them achieve this important standard - to help plan, establish, implement, operate, monitor, review, maintain and continually improve their BCM systems.”

“Achieving the standard is a fantastic milestone for us at Phoenix and clearly demonstrates to legislators, regulators, customers, prospective customers and other interested parties that we are committed to and continue to adhere to good practice in BCM.

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