Cloud media monitoring and analysis business, Qligent, has developed a new multichannel visualisation application for its Vision platform. The new features extend the current multisite monitoring and analysis capability, allowing business users to monitor the health and status of many channels on a single screen.
Vision is Qligent’s system for monitoring broadcast and media quality through the entire delivery chain. It can be deployed on-premises, in the cloud or via Qligent’s Oversight managed service, the broadcast industry’s first true monitoring-as-a-service (MaaS). The new Oversight solution reallocates the tactical day-to-day monitoring, analysis and troubleshooting responsibilities from in-house staff to outside experts.
Using Qligent’s customised video widgets (Vidgets), users can combine any monitoring parameters to visualise performance issues that matter most to the user, determine impact on the viewer and drill down to the root of the problem.
“Our enhanced multichannel visualization tools allows broadcasters and network operators to create their own KPIs (key performance indicators) and manage by exception, with true clarity on the scope and impact of the problem,” said Ted Korte, COO, Qligent. “With broadcasters forced to do more with less, we are preventing our customers from chasing ghosts and helping them quickly get to the root of real problems whether they use Vision in-house or our MaaS model.”
Beyond offering an overall status view, the new multichannel visualisation application crosses Qligent’s two major monitoring dimensions: Quality of Experience (QoE) and Quality of Service (QoS). The QoE dimension provides visualization of all audio and video streams (and associated data), giving users clear insight into current and historic performance of all channels across each delivery platform. The QoS dimension allows users to objectively measure transport and physical layers to ensure standards are being met (legally, contractually and performance-wise). Correlating and analyzing data across both QoE and QoS dimensions quickly answers the question, “Did my viewers see this problem?”